Policies

Privacy Policy

At Bully Hill Vineyards, we’re committed to maintaining your privacy and safeguarding your account, transaction and personal information. When you do business with Bully Hill, you can rest assured that your personal information will be kept private and confidential, and will not be shared or sold.

Credit Card Information

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping Policy

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Federal Express and the U.S. Postal Service. In no instance are these business affiliates allowed to use your personal information for any other purpose. A person 21 years of age or older must be present to sign for shipments of alcoholic beverages. Items usually arrive within 7-10 business days and you’ll be emailed a tracking number when your order has shipped.

Return Policy

If you’re not completely satisfied with a non-alcoholic item you purchased—it can be returns within 30 days and we’ll issue a store credit that can be used towards a future purchase. Please contact us for return instructions.

Wine and alcoholic items are nonrefundable.

Age Restriction Policy

We work hard to create quality products, and we want people to enjoy them responsibly. Bully Hill Vineyards does not condone or encourage any irresponsible use of our products, and no words, images or information on this website should be construed otherwise. Alcoholic beverages can only be purchased by people 21 years of age or older.